FAQ
HomeFAQ
Can I arrive by car?
You absolutely can! We're located at Dubai Marina Harbour, Dubai, UAE, 34RR+WP.
Do you have allocated parking?
Yes! Although please note our allocated areas are paid parking only at AED 10 per hour. Check below for the map of the Harbour.
Do taxis have access to the harbour?
You are more than welcome to arrive via taxi and your driver will be able to drop you off at the secured access gate. Should you wish to use a taxi service after your charter, please arrange this by booking a car service prior or let one of our Prince Charles crew members know at the beginning of your trip.
How do I arrive via public transport?
You will need to take the red line metro to Sobha Realty, follow the station signs to the Dubai Marina tram link where you can pick up a connection two stops to Mina Seyahi. From Mina Seyahi you'll need to walk approximately 15 minutes to the harbour.
Will there be a member of the Prince Charles team to greet us at the docking gate?
Our dedicated Prince Charles Dock Master will greet you at the gate to escort you to your vessel.
Are buggies available?
A buggy can also take you to and from the vessel, however please be aware there is a fee of AED 10 per person paid directly to the driver. Should your preference be a buggy service, please inform our event manager before arrival and we will ensure one is waiting for you. Please email [email protected].
Is catering available?
Should you require catering, please contact our events team on +971 52 398 2186 or email [email protected], and we will be happy to assist your dietary requirements. We use delicious external catering companies to suit your budget with international menus.
Do you arrange special and corporate events?
Absolutely! Our events team can assist you with any bespoke services for special occasions or corporate bookings. Contact us via email at [email protected] or call +971 52 398 2186. No job is too big or too small — it's all about creating the best experiences just for you!
Can we bring our own food and beverages?
Should your preference be to bring your own culinary and beverage delights, please feel free to do so.
What drinks are available?
Your charter will include water, non-alcoholic beverages, ice and towels. Due to licensing we are unable to sell alcohol on any of our vessels, however you are welcome to bring your own bottles of your favourite alcoholic beverages if you so wish. Should you need further assistance pertaining to alcohol please contact our events team on +971 52 398 2186 or email [email protected].
Can we bring our own playlists?
Of course you can! We will connect your device to our Bluetooth speaker so you can groove to your favourite sounds. Don't have a playlist? Don't worry, let us know in advance and we'll create one for you! We can also arrange a DJ as an extra paid service to add to your memorable experience.
Are we allowed to swim?
If you fancy a dip, let our captain know before your departure and we'll make it happen!
Can we arrange water sport activities?
Parasailing, jet skiing, banana rides, donut rides, wakeboarding, e-foil and sea bobs are available but must be booked prior to your excursion. You can do this by contacting our events team on +971 52 398 2186 or email [email protected].
Do we need to show ID?
Each of your party members will need to present their local Emirates ID or a passport copy to our captain before boarding. This is a legal requirement and you will be prohibited from boarding any of our vessels without it.
What should I wear?
Anything you feel comfortable in. We will have cosy blankets on board our vessel should you begin to feel a chill.
Code of Conduct
Littering is prohibited anywhere in the harbour. Please be respectful by keeping the noise levels down to a minimum while in the harbour. Please ensure you arrive on time for your charter — should you be running late, be sure to contact our crew manager (Shiyas, +971 52 805 7969 / +971 58 849 1779). Please be aware your scheduled time will not be extended if you are late.
Can we contact the captain with any questions?
You can contact our Prince Charles captain with any queries and we will provide you with his details via email after you book. Should you have any further enquiries or require any special services please contact us on +971 52 398 2186 or email [email protected].
Finding Your Way Around the Harbour
Please see below a general map of the harbour to assist you with knowing where our featured parking, cafés and lavatories are located.
Download our Map